Business Consultant / Account Managers for KZN, Witbank/ Middelburg and East London

Location: Sandton, Gauteng, South Africa
Date Posted: 24-01-2019
Hybrid Positions of Business Consultant and Account Manager available in the following regions:
KZN x 1 position
Witbank Middelburg x 1 position
East London x 1 position 

Our client is looking for passionate, entrepreneurial sales candidates who are strong hunters and that will aggressively knock-down doors to increase market share for our company. We are looking for an individual who can build up a healthy pipeline on a CRM system through cold-calling, discipline and referrals. Must have a proven sales track record in new business development and closing deals.
The applicant requires a consultative approach to selling, with the ability to negotiate with decision makers and business owners. In addition, the applicant must be able to understand and discuss a client’s business requirements to sell an end-to-end solution.
The candidate will be able to overcome objections effectively and sell the benefits of our solutions.

Successful applicants should have matric (neg) and have a valid drivers’ license plus vehicle as well as a clean credit/criminal record.

Desired Skills and Expertise: Job
• • Proven track record of finding new business making use of cold-calling techniques.
• • High closing ratio and results driven.
• • Optimally manage a pipeline.
• • Update the CRM System.
• • Existing network and database of prospects.
• • Able to sell to business owners/decision makers.
• • Highly motivated, industrious and ambitious.


The main purpose of this position is the management and ownership of a group of the Company's customers and their experience as our client.
 
This includes managing the client from a service and customer experience perspective as well as handle their general queries and escalations. You will be the "Face" of the Company and point of contact for this client.
 
Your key deliverables are:
  • Ensuring customer satisfaction and that all queries are managed / escalated to the relevant internal staff/ heads of department for quick resolution.
  • Manage the customer's expectations and needs effectively.
  • Managing an 8 week call cycle of meetings with the business owners.
  • Retention of your customer base (renewals)
  • Concluding 1 new business sale per month
  • Provide assistance to finance team for recoveries / Debtors management
  • Assist the settlement staff with queries / escalations
  • Managing your client's usage, comms and multiple call outs as per weekly circulated information
  • Manage the on-boarding, training and usage of a new customer.
  • Complete timeously weekly reports to head office on the management of your portfolio using Core suite, Report server and feedback from the field to support your report.
  • Keep the customer appraised of any changes or new product developments or services 
  • Demo's to new and existing customers
  • Training and upskilling of new and existing customers
  • Assist Call Centre with queries and Operations with customer training / billable calls
  • Meet deadlines for reporting - Core Suite Capture must be done daily
  • Assist with special projects as assigned
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