National Franchise Sales Support /Development Officer

Location: Rivonia, South Africa, South Africa
Date Posted: 12-05-2018
We Looking for a National Franchise Sales Support and Development Officer.

If you feel you meet all these criteria please click apply below 
Key Result Areas/ Primary Objectives:
  1. Identify Regional Franchises (RFs) that require sales support and business development;
  2. Travel nationally to train and Support RFs;
  3. Ensure sales results achieve targets allocated RFs;
  4. Ensure sales compliance at all allocated RFs.
Key Challenges (& Critical Success Factors):
  • Maximise Sales results in allocated RF territories;
  • Ensure all RFs have the minimum required sales representatives;
  • Provide quality and comprehensive induction training, if relevant;
  • Maintain Induction Training registers;
  • Ensure all inductees meet or exceed the minimum requirements;
  • Contribute to all management meetings and Weekly Support Packs (WSPs)
  • Provide monthly written reports to the Directors detailing your activities and results;
  • Maintain all RF records relating to Liaison meetings;
  • Undertake other tasks as directed by the Directors.
Person Specification:
  • Excellent communicator;
  • Mature and self-confident;
  • Sales experience;
  • Ability to assist with financial analysis;
  • Ability to relate to RFs business requirements.
  • Excellent written and verbal communication skills;
  • Minimum of three years senior sales experience.
  • Knowledge of Transport / freight industry (preferable).
Position Dimensions/Scope
  • Ensure reports to RFs are done timeously
  • Ensure the database is kept active
  • Ensure that all RFs comply with our sales model
Contacts/Working Relationships:
  • Directors;
  • Courier Franchisees;
  • Regional Franchisees;
  • Sales Managers;
  • Operations and Retention managers;
  • Customer Services team.
Decision Making (Freedom to Act):
  • Implementation of RF sales budgets and business plans;
  • Assist in the Selection and training of sales and service representatives;
Reporting Relationships:
  • Directors;
  • Other FSO (Franchise Support Office) Staff
  • Regional Franchisees

Key Performance Indicators

Timeliness of reporting;
  • Compliance score as measured by FSO audit in relation to RF sales departments;
  • Quantity and quality of sales and service representatives;
  • RFs to achieve their sales targets set by FSO;
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