Health Admin Assistant (JHB)

Location: Johannesburg, Gauteng, South Africa
Date Posted: 16-03-2018
Health Administrator
Phone prospects and quote on various medical aid options (existing  clients and leads)
Following up on information sent and answering all questions client has in order to select the
correct plan.

      Processing all new business applications:
o Submitting application
o Ensuring all underwriting requirements are received from the client and submitted to Discovery
o Ensuring membership is activated according to SLA
o Ensuring client receives confirmation of acceptance
Processing all addition of dependent and registration of new baby requests
Completing Health FNA’s
Processing change of broker requests
     Servicing for all medical aid client’s in our book
o Assisting with claims queries
o Processing changes (i.e. banking details, contact details ext)
o Request for duplicate membership cards
o Tax certificate requests
o Authorization queries
o Removing staff from company billing
o Employer billing assistance ext
o Resolving debt order queries
o Request for international travel letters
o Processing all Keycare income verification queries on a quarterly basis
Phoning for appointments
Following up on quotes sent to client’s
Handling incoming queries from clients
Health year-end review with all medical aid client’s in our book
Seeing clients and companies for presentation on medical aid options.

QUALIFICATIONS
• MATRIC
• REGULATORY: RE1 & RE5 PREFERABLE
• 120 INSURANCE RELATED CREDITS PREFERABLE
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