Senior Specialist: Carrier Relations (Midrand)

Location: Midrand / Johannesburg, Gauteng, South Africa
Date Posted: 25-01-2018
The role of the Carrier Relations Specialist is to manage and negotiate with existing and new operators as well as partners to deliver service and cost improvements across Africa. You will be responsible for growing the company’s connectivity footprint in Africa and helping the company to become the market leader on the African continent for SMS. The role will also be responsible for the optimization of Local & International routing off the company and ensuring quality of service delivery at the best available rates
The Key Responsibility Areas are as follows:
  • Managing existing Supplier & Operator relationships
  • Negotiating new contracts and connectivity with MNO’s and partners
  • Ensuring stability of partner routes
  • Responsible for ensuring the company has competitive pricing
  • Reducing overall per message costs
  • Monitoring and analysing daily traffic (> 25M messages a day)
  • Optimization of Local & International routing – ensuring best quality routes are used
  • Continuous testing of Routes
  • Trading
The ideal candidate must display the following critical competencies and personal traits:
  • High drive to succeed and have an entrepreneurial mindset
  • Building relationships
  • Excellent communication skills
  • Price negotiations
  • Business and Financial acumen
  • Strong technical background
  • Project management
  • Proactive, Efficient and Focused
  • Responsible, self-managed and delivery focused
  • Reliable, trustworthy and a team player
  • Logical thinker (strong troubleshooting skills)
  • Analytic
  • Action orientated
  • Degree in Information Systems, IT, Telecommunications or other related
  • 2 years + experience in a telecommunications position, preferably with a MNO or WASP – desired
  • Understanding of legal contracts
  • Ability to travel into Africa
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